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Alert: Temporary Waiting Room – Construction Works Update (Starting 14 May)

From Wednesday 14th May, we will begin internal construction work at the surgery, expected to last 8-10 weeks.
Full details are on our home page.

Welcome to Downing Drive Surgery

To book or cancel an appointment, call 0116 2413801 from 8am, Mon-Fri, or login to your SystmOnline account. For non-urgent admin queries, please use AccuRx online.

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You can submit administrative queries 24/7 and clinical queries between 8am – 12pm daily. To ensure we maintain the highest standards of patient care and safety, there is a daily limit on the number of clinical queries we can accept. Please note, this service is not for emergencies. In an emergency, always call 999.

Temporary Waiting Room – Construction Works Update (Starting 14 May)

From Wednesday 14th May, we will begin internal construction work at the surgery, expected to last 8-10 weeks. As part of this work, our admin team will relocate into our current patient waiting area, and patients will instead use a temporary marquee set up outside the front of the building as the waiting area.

Please note the following during this period:

  • Check-in desk remains available as usual but at the front of the surgery, please follow signage on arrival. Self-check in screen is located in the foyer as you enter the building – please arrive early to avoid being late for your appointments as there may be a queue.
  • Designated disabled parking will be temporarily relocated but clearly marked and still available for patients who need it. Please leave these spaces for disabled and those less mobile.
  • Limited car parking space is available at The Church next door, or on side streets nearby.
  • Our staff will be on hand to assist if you are unsure where to go.

We apologise for any disruption, and we are doing our very best to minimise this. We would like to thank you in advance for your cooperation and patience while we improve our facilities.

Please check this page or speak to a member of our team for updates.

NHS and Local Services

NHS App

Download the NHS App or open the NHS website up and login to access a range of NHS services online.

The NHS App is available on iOS and Android:

To use the NHS App, you must be aged 13 or over and registered with a GP surgery in England.

Find out more about the NHS App.

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